Is Wenger being selfish?

[Burney]

We can't say "I'll come back in a years time please when you've debugged this iteration of the product"

Yes. Yes you can. That's the point. There is no legal, moral or physical imperative making you go to the football. You can simply choose not to go because what you see on the pitch does not match what your expectations based on what you're paying. You just don't get to watch live games and save yourself plenty quid. Or you can go to another club like a lower-league team.

Indeed, one could argue that, by not withdrawing your custom (and thus allowing the club to carry on with what it's doing with no financial penalty), the fans are actually perpetuating what they see as the problem. So, far from being victims in this situation, by failing to act decisively, they are complicit.