Quite, couldn't they have just said that if anyone was prepared to take the next flight, they'd bump them to 1st and put them up if required? No skin off their noses, unlike the poor DoctorOriginally Posted by Burney
He was running up and down the plane shouting "I've got to get home! I've got to get home!" and claiming to be a doctor in a funny little sing-song voice. It was very funny.
Mind you, beating up a customer because you want to bump them for your own staff members is not a great look, PR-wise.
