While accurate, I think at this stage that is now a technicality and will largely be lost on the millions of people who have seen that video.
It's going to cost United a fortune. Mind you, given my experience of flying United from the states (no seat-back entertainment - just TVs on the ceiling showing 'My Big Fat Greek Wedding' on a constant loop - this was in 2012 - and they lost my bag), I would be happy to be given a grand and fly with someone else.