Originally Posted by
Peter
Not really. My point is that I might at least respect an airline that publicly declares that it will exercise its rights under a contract and do whatever the hell it likes to you for its own convenience. However, an airline that publicly makes all the right noises in its own PR and then merrily chooses to act like this is thoroughly dishonest. I cannot respect that.
I am not fashioning some moral outrage here. Its just in this instance the airline has acted in a ludicrous fashion and although they can claim to have acted within their rights under the contract, any reasonable person will see this and think it absurd.
If anything I am staggered by their willingness to act like this. Its terrible for everyone.