View Full Version : Anybody dealt with Offcom before?
Pat Vegas
04-05-2013, 08:32 AM
My dispute with T-mobile needs taking to the next level.
They've cut me off the c**ts.
Monty91
04-05-2013, 08:33 AM
Pat Vegas
04-05-2013, 08:36 AM
But I fear this will lead me to lots of problems.
But I refuse to pay all these incorrect charges. But now already the 'balance' is £350.00
Plus if I try to break the contract they'll try to charge me for what's left. I will go legal on them.
Monty91
04-05-2013, 08:38 AM
Pat Vegas
04-05-2013, 08:44 AM
I no longer use any data whilst abroad as I got stung on that before.
I made 3 legitimate calls.
The rest are all mistakes. They are like calls of 2 seconds duration to own number. And they are all duplicated.
I said to them several times why would I call myself for 2 seconds let alone do it twice at exactly the same time.
The Tony
04-05-2013, 08:50 AM
Mate...be careful this doesn't end up your credit history and you suddenly get a call from a debt collector for the £350.
money expert should be of assistance here.
Hendon Gooner (Only Easy Day Was Yesterday))
04-05-2013, 09:01 AM
She deals a lot with complaints against mobile phone companies.
Lots of similar cases to yours..
http://www.telegraph.co.uk/finance/personalfinance/consumert ips/jessicainvestigates/9971576/The-problems-with-pay-as-you -go-mobile-phones.html (http://www.telegraph.co.uk/finance/personalfinance/consumertips/jessicainvestigates/9971576/The-problems-with-pay-as-you-go-mobile-phones.html)
Maravilloso Marvo
04-05-2013, 09:04 AM
Hendon Gooner (Only Easy Day Was Yesterday))
04-05-2013, 09:11 AM
http://www.bbc.co.uk/blogs/watchdog/2011/09/data_roaming.htm l (http://www.bbc.co.uk/blogs/watchdog/2011/09/data_roaming.html)
Supermac1976
04-05-2013, 09:20 AM
http://www.moneysavingexpert.com/news/phones/2012/11/iphone- users-hit-by-data-roaming-charges-after-disabling-function (http://www.moneysavingexpert.com/news/phones/2012/11/iphone-users-hit-by-data-roaming-charges-after-disabling-function)
There's two free arbitration services you can contact- http://www.ombudsman-services.org/communications.html or http://www.cisas.org.uk/
Hendon Gooner (Only Easy Day Was Yesterday))
04-05-2013, 09:24 AM
Supermac1976
04-05-2013, 09:27 AM
Supermac1976
04-05-2013, 09:33 AM
A bit of a cop out eh?
Pat Vegas
04-05-2013, 09:46 AM
it bounces back saying they can't accept emails.
Pat Vegas
04-05-2013, 09:46 AM
Hendon Gooner (Only Easy Day Was Yesterday))
04-05-2013, 09:55 AM
Need is as evidence in your claim.
And also look on forums for people in similar dispute with T3.
And of course - contact your local citizens advice and trading standards office.
Good luck.
Hendon Gooner (Only Easy Day Was Yesterday))
04-05-2013, 09:56 AM
Peter
04-05-2013, 10:53 AM
A deposit which, it turns out, was non-refundable.
I hung up, called back, and the person i spoke to simply did it with no problems.
Orange are f**king clueless.
gooner4life
04-05-2013, 11:45 AM
is your own mobile number (likely but some networks do have a diff number) if so then you were likely dialling your voicemail in your pocket etc, but your VM is likely unavailable while overseas which is why it cut off after a second or 2.
Either way, I think Ofcom will find in T-Mobile's favour and T-Mobile are going to want paying for it, as you would have made a call they are being charged for whether it connected or not.
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