O2 Customer service being very cool imo and funny

[Snin]

http://www.awimb.com/images/smiley_icons/bow.gif http://wallblog.co.uk/files/2012/10/02customerservice1.jpg

[Luis Anaconda]

[The A*ntöniö]

[Steve Williams - gay for Mark Knopfler]

By all means allow this young chap to be a f**king retard but I would imagine O2 to have professional standards etc.

[Snin]

http://wallblog.co.uk/2012/10/11/02-shows-how-you-do-great-c ustomer-service-on-twitter-street-style/ (http://wallblog.co.uk/2012/10/11/02-shows-how-you-do-great-customer-service-on-twitter-street-style/)

02 shows how you do great customer service on Twitter (street style)
by @gordonmacmillan, posted on 11 October, 2012 at 8:23 am, filed under Mobile, Social Media and tagged Douwe Egberts, Hulk Hogan, O2, Sainsbury's, Social customer service, The Dolphin Pub, Twitter. Bookmark the permalink. Follow any comments here with the RSS feed for this post.

A brilliant piece of Twitter customer service from 02 here. It is a brand that has shown how to be consistently good no matter the circumstances or the type of language used when it comes to social media.

This particular conversation started being shared last night and has gone viral. It details how O2 responded to a customer who had an issue about his router and only seems to speak Twitter in Jamaican patois.

How do you respond when sitting in customer service? Apparently you get out your English-lexified creole language with West African influences dictionary and you reply straight back. Take a look.

I think we can add this to another recent Twitter encounter, which was dubbed “Possibly the greatest conversation on Twitter ever�, between coffee brand Douwe Egberts and the The Dolphin Pub.

O2 walks a fine line here, but I think it gets away with it. The conversation shows a sense of humour and joining in rather than taking the piss. I think it is up there with Sainsbury’s Hulk Hogan tweet, which is another classic.
@Tunde24_7′s original tweet to O2 has now been shared 775 times, but O2′s reply has now been shared or favourited more than 3,000 times. Good win for O2.

Read more: http://wallblog.co.uk/2012/10/11/02-shows-how-you-do-great-c ustomer-service-on-twitter-street-style/#ixzz28zJQsbTr (http://wallblog.co.uk/2012/10/11/02-shows-how-you-do-great-customer-service-on-twitter-street-style/#ixzz28zJQsbTr)

[Witharby 2-3 weeks]

and carried on doing so until he grew up

[Steve Williams - gay for Mark Knopfler]

I'm not sure myself not having a lot of exposure to the former.

Struggling to see how especially his reply "jheese so you man speak slang ...." is anything other than dribbling retard f**kmongery.

[Snin]

and whats that feckin gaelic drivel ? http://www.awimb.com/images/smiley_icons/smile.gif

[Luis Anaconda]

[Maravilloso Marvo]

[Steve Williams - gay for Mark Knopfler]

The Irish language which may be where your confusion arises is or was the predominant language of Irish people historically and still to this day constitutionally is the first language of the country.

It is still to this day used by a minority of people in small areas of the country as they go about their daily lives but is known by and taught to all children in the South and indeed quite a lot in the North.

[JJSB]

[Bergkamp's Brain]

[Maravilloso Marvo]

[Bergkamp's Brain]