Quote Originally Posted by Sir C View Post
BA is far, far from perfect, but to describe it as 'arguably the worst national carrier in the world' in the face of competition from Aeroflot, Garuda and whichever is supposed to be the US flag carrier is bizarre.
American airlines mystify me. Here is a nation that prides itself on customer service, comfort and insincere sliminess, but is apparently incapable of running an airline that doesn't make you feel like you're being transported to a death camp and giving you the impression that the cabin crew fiercely resent your presence on their aeroplane. It's bizarre.