Quote Originally Posted by Peter View Post
I don't think we disagree regarding the legal basis. My argument is more that their approach to resolving a situation that was entirely their own fault and problem was an abysmal way to treat an innocent customer caught in their incompetent cross fire.

I could use stronger words but you get the point.
I have only seen a clip of him being dragged around. But what else happened before that? I would like to know.