If they couldn't legally over-book flights or bump passengers, they wouldn't do it. However, the fact is that they clearly can, since their right to do so (albeit whilst having to provide compensation) is enshrined in their Ts & Cs.
Printable View
Those clauses are in the contract for whatever reasons the airline decides. On this occasion I believe the issue was positioning some crew, an operation requirement which, according to the terms of the contract, takes precedence over some pleb taking up a valuable seat.
How you treat your schoolchidren is entirely up to you, but has no bearing on how an airline should run its business.
I have explained to you many times the difference between a heavier-than-air flying machine and a tool used in carpentry; I am afraid it is now for you to choose to be right, or to be wrong.
I saw my 1st genuine hill-billy at Atlanta airport, dungarees, mullet, the works. Fascinating individual.
Also had that thing where a detachment of soldiers comes through the airport and everyone gets up and starts applauding them and singing Star spangled banner. All in all, odd airport
That is a dreadful attitude for a company to take towards its customers and directly contradicts the customer service they espouse. Thus they are liars who are deliberately misleading the public. They may not be breaking the law but you clearly see this as the be all and end all- I don't.
We shall just have to agree that you are who you are, regrettable as that may be.
No, it isn't. The fact that a contract exists and was signed is not the legal end game in every instance.
Not to mention the fact that you are confusing law and justice there. Unless you think that law automatically carries with it the sum of our collective moral judgements as to what is 'right'....